At times when you try to print even after selecting the right printer you might have encountered the HP Printer offline error. While you are preparing to get some prints for your project but you see “Printer Offline” message. First you would think it may be connectivity error but after going through basic checks you don’t find any problem, one may well imagine the frustration you would go through. Following steps can be of great help to you in such scenarios if you are searching for Why is my Printer offline?
This can be caused by an error between your device or computer and the printer. Sometimes it could be cable issue or paper jam error.
However a printer appearing as “Offline” error can also be down to problems with your printer driver or software. This can depend on the age of your printer or when you have or haven’t installed updates.
This printer offline to online troubleshooting can be used with all types of printers including Brother, Canon, Epson, HP and plenty more.
Following steps can help to fix HP printer offline errors:-
1. Checking the connectivity cables
Primary step in resolving this issue is to check all cables are connected firmly. Loose USB connections can cause your printer to go offline. Check all the cables and see if there is any breakage in between the cables. Physically verifying the connections would resolve or assist you to focus your attention to software problems.
2. Choose printer manually
-> Go to the Start icon on the bottom left of your screen then click Control Panel and then Devices and Printers.
->Right click the HP printer and select “See what’s printing”.
-> From the window that opens choose “Printer” from the menu bar at the top.
->Select “Use Printer Online” from the drop down menu.
Cancel all print jobs
From the “See what’s printing” menu mentioned previously right click and “Cancel” any print jobs present.
With the print jobs removed select “Use Printer Online” again.
Reinstall the printer drivers
Right click the printer from Devices and Printers and select “Remove device”.
Now add the printer again by selecting the Add a Printer option from Devices and Printers.
Hopefully this should assist you to bring your printer back online.